OKX's User Satisfaction Surveys and related campaigns are governed by these Terms and Conditions ("Terms"). Depending on your location, these offerings are managed by the OKX entity under which you're onboarded as a customer, in accordance with the OKX Terms of Service.
Key Participation Details
Promotion Period
- Surveys and campaigns run during specified dates/times outlined in individual promotion communications.
Eligibility & Rewards
- The first X eligible OKX users (as defined per promotion) who complete the survey during the Promotion Period qualify for the reward ("Gift").
- Users from restricted countries/regions (verified via OKX’s Clause 2.2) may be excluded.
👉 Check your eligibility for OKX rewards
Regional Service Providers
| Service Provider | Jurisdiction | Terms Link |
|---|---|---|
| OKCoin Europe Ltd (OKX Europe) | Malta (EEA users) | Terms |
| OKCoin USA Inc. (OKX US) | United States & territories | Terms |
| OKX Australia Pty Ltd | Australia | Terms |
| OKX Bahamas FinTech Co. Ltd | Mexico (specific users) | N/A |
| OKX Middle East Fintech FZE | UAE | Terms |
| OKX Serviços Digitais Ltda. | Brazil | N/A |
| OKX SG Pte. Ltd. | Singapore | N/A |
| Aux Cayes FinTech Co. Ltd | Other eligible regions | N/A |
Important Disclaimers
- Not Financial Advice: Surveys/rewards are not investment recommendations. Crypto assets are volatile and high-risk.
- Reward Fluctuation: Gift value may change due to market conditions.
- Verification Required: Participants must pass OKX’s advanced ID verification.
- Limits: Max 100 Gifts distributed (first-come, first-served; 1 per recipient). Sub-accounts ineligible.
👉 Learn more about OKX’s trading tiers
FAQs
1. Who can participate in OKX surveys?
Eligibility varies by region and user verification status. Refer to the Terms or contact support.
2. How are rewards distributed?
Gifts are credited within 21 days post-Promotion Period.
3. Can I participate with a sub-account?
No, sub-accounts are excluded.
4. Are rewards taxable?
Yes, recipients are responsible for applicable taxes/fees.
5. What if I’m in a restricted country?
Check Clause 2.2 or regional Terms for exclusions.
6. Can OKX modify these terms?
Yes, OKX reserves the right to amend or cancel promotions without notice.
Final Notes
- OKX disclaims liability for technical errors or omissions.
- For full details, review the official OKX Terms of Service.
- © 2025 OKX. All rights reserved.