1. Introduction
Thank you for using the OKX Web3 Platform, a decentralized ecosystem offering wallet services, decentralized applications (dApps), and blockchain-based solutions. This Privacy Notice outlines how OKX Technology Services Pte. Ltd. ("OKX," "we," or "us") collects, processes, and safeguards your Personal Data (defined below). By accessing or using the OKX Web3 Platform, you:
- Acknowledge your capacity to accept this notice.
- Understand our data practices.
- Consent to the policies described herein.
If you disagree with these terms, refrain from using our Services.
2. Data Controller & Contact
| OKX Entity | User Scope | DPO Email |
|-----------------------------|----------------------------------------|-----------------------------------|
| OKX Technology Services Pte. Ltd. | All users of OKX Web3 Wallet & Services | [email protected] |
3. Definitions
| Term | Definition |
|------------------------|-------------------------------------------------------------------------------|
| Personal Data | Information identifying a natural person (e.g., name, IP, transaction history). |
| Sensitive Info | Data revealing race, health, biometrics, or religious/political affiliations. |
| DPO | Data Protection Officer overseeing compliance. |
4. Data Collection & Usage
What We Collect
- Wallet Activity: Transaction history, balances, and wallet addresses.
- Device Data: IP address, geolocation, MAC number, and session logs.
- Correspondence: Customer support interactions and survey responses.
What We Never Store
- Wallet passwords or private keys (including MPC shards/seed phrases).
Methods
- Directly via user input during onboarding.
- Automatically through platform interactions (e.g., anti-fraud algorithms).
5. Data Sharing & Disclosure
OKX may share Personal Data with:
- Affiliates: For operational and security purposes.
- Service Providers: Payment processors, analytics firms, and IT vendors.
- Regulators: To comply with AML/CFT laws or legal requests.
👉 Learn more about OKX’s security standards
6. Data Security & Storage
- Encryption: All data transmissions use SSL/TLS protocols.
- Access Controls: Strict role-based permissions for employees.
- Retention: Data is retained per legal requirements (e.g., 5 years for AML records).
7. Your Rights
| Right | Action |
|------------------------|--------------------------------------------|
| Access | Request a copy of your data. |
| Correct | Update inaccurate information. |
| Delete | Erase data (where legally permissible). |
Submit requests to [email protected].
8. International Transfers
Data may be transferred globally, with safeguards like:
- EU Standard Contractual Clauses (SCCs).
- APEC Cross-Border Privacy Rules (CBPR).
9. Children’s Data
We do not knowingly serve users under 18. Report underage usage to [email protected].
10. Updates & Consent
We may amend this notice periodically. Continued use constitutes acceptance.
FAQs
1. How do I opt out of marketing emails?
Click "unsubscribe" in any email or contact [email protected].
2. Is my transaction data public?
Blockchain transactions are immutable but wallet identities are pseudonymous.
3. Can I use OKX Web3 anonymously?
No—AML/KYC laws require identity verification for certain services.
👉 Explore OKX’s compliance framework
Last Updated: March 21, 2025
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