OKEx Personal Information Setup Guide

·

New users registering on OKEx need to complete three essential personal information setups before trading: KYC verification, mobile number binding, and fund password configuration. This guide covers both mobile app and web versions.

KYC Verification

Mobile App Process:

  1. Open OKEx app and tap the top-left menu → [Identity Verification]

  2. Complete the three-tier verification:

    • LV.1 Basic Verification
    • LV.2 Advanced Verification
    • LV.3 Video Verification (Note: Video verification is only available on mobile)

👉 Why KYC verification matters for crypto trading

Web Version Process:

  1. After login, click top-right profile → [Identity Verification]

  2. Select [Personal Verification] and complete:

    • LV.1 Basic Verification
    • LV.2 Advanced Verification

Important Notes:

Mobile Number Binding

Skip this step if you registered with a phone number

Mobile App Method:

  1. Top-left menu → [Security Settings] → [Mobile Verification]

  2. Enter your:

    • Phone number
    • SMS verification code
    • Email verification code

Web Version Method:

  1. After login: Top-right profile → [Security Center] → [Mobile Verification]

Fund Password Setup

👉 Secure your crypto assets with proper password management

Mobile App Setup:

  1. Top-left menu → [Security Settings] → [Fund Password]
  2. Create and confirm new password
  3. Enter SMS verification code

Web Version Setup:

  1. Top-right profile → [Security Center] → [Fund Password]

Security Tip: Never use your login password as fund password to prevent unauthorized access.

FAQ Section

Why is KYC verification necessary?

KYC (Know Your Customer) processes help prevent fraud and comply with financial regulations while improving your trading experience with better counterparty matching.

Can I trade without completing all verifications?

Basic trading is available after LV.1 verification, but higher limits and features require completing all levels.

How often should I change my fund password?

We recommend updating your fund password every 3-6 months or immediately if you suspect any account compromise.

What if I forget my fund password?

Use the password recovery option through email/SMS verification to reset it securely.

Is video verification mandatory?

Video verification (LV.3) is optional but provides highest account privileges and security status.

Final Security Recommendations