When depositing cryptocurrency from third-party exchanges or self-custody wallets into OKX, you'll need a deposit address and sometimes a tag/memo/comment—depending on the cryptocurrency you're depositing. Below is a guide to locate your deposit address and associated tag/memo.
Via Mobile App
- Open your OKX app and select Deposit Crypto
- Choose the cryptocurrency you wish to deposit and select the appropriate deposit network
- Your deposit address and tag/memo/comment (if required) will be displayed
Note: If your chosen cryptocurrency requires a tag/memo/comment, you'll receive a deposit reminder that must be read and confirmed before viewing the deposit details.
👉 Learn more about secure deposits
- Tap Copy to save both the address and tag/memo, or select Share to send them to others
Via Web Browser
- Log in to your OKX account, navigate to Assets, and select Deposit
- Select the cryptocurrency and deposit network
- Your deposit address and tag/memo/comment (if applicable) will appear
Note: Always verify the deposit network matches the withdrawal network of your sending platform.
- Click Copy to save the details or share them externally
Key Reminders
- Accuracy is critical: Double-check the address and tag/memo before submitting.
- Network matching: Ensure the withdrawal network (e.g., ERC-20, TRC-20) aligns with OKX's deposit requirements.
Tag/Memo rules:
- Required for some assets (e.g., XRP, XLM). Omitting it may result in lost funds.
- Not needed for others (e.g., BTC, ETH). The deposit address alone suffices.
👉 Troubleshooting deposit issues
FAQ
Q: What happens if I send crypto without a required tag/memo?
A: The funds may be unrecoverable. Contact OKX support with transaction details for assistance.
Q: Can I reuse the same deposit address?
A: Yes, but some blockchains generate new addresses per transaction for privacy. Check your wallet settings.
Q: How long do deposits take?
A: Times vary by network congestion. Most confirm within 30 minutes.
Q: Is there a minimum deposit amount?
A: Yes. Check the asset’s deposit page on OKX for specifics.
Always prioritize security by cross-verifying details before transferring funds. For further help, visit OKX’s Help Center.